News Center

Ensuring that OSBA emails arrive in mailboxes

Periodically OSBA sends out emails to its members and others with updates on services, educational news and calls to action. Spam filters at Gmail and possibly other services can trap those emails as “spam,” preventing them from arriving at inboxes.

To ensure that emails from OSBA make it to inboxes, follow these steps:

  • Log in to your mailbox
  • Click the gear icon in the upper right corner
  • Click the "Settings" link
  • Click the “Filters” tab
  • Click the “Create a new filter” link
  • In the From field, type “ OR” (do not include the quotation marks)
  • Click the "Create filter with this search" link
  • Put a checkmark in the box next to “Never send it to spam
  • Click the [Create filter] button
  • To return to your mailbox: Click the “Inbox” link on the left